Ala Carte Services

Separately Priced Services download brochure

eMail more info

The email services include desktop and Web access to email with SPAM filtering and anti-Virus protection.

Firewall more info

The firewall protects a private network against Internet based theft, destruction, or modification of data by examining all traffic passing from the Internet or Wide Area Network (WAN) to the private, Local Area Network (LAN).

Virtual Private Network (VPN) more info

The Virtual Private Network services include both site-to-site and individual-to-site secure network and file sharing.

Web Content Filtering more info

Web content filtering tracks and blocks users from surfing inappropriate Web content.

PC Remote Control more info

The remote access control allows authorized users to securely access workplace computers through a browser from anywhere on the Internet.

Website Hosting Server

The MISappliance Web server allows secure Website hosting for basic, marketing focused Websites.

High Availability

This option provides customers with immediate access to a second "hot" stand-by, identically configured MISappliance in case of mechanical or other failure of the hardware, disabling the customer from Internet access and causing a one-day delay of service. This option is for those businesses who cannot afford a one-day interruption of secured Internet access. Customers who do not choose to have a second MISappliance on hand and experience a failure of service on the MISappliance will be shipped a replacement overnight at no expense to the customer.

Standard Services Include

Equipment

• All required hardware, software, cables
• All ongoing software updates, patches, virus definitions, content filtering ratings

Consultation and Support

• Initial consultation and configuration for your company’s network
• Ongoing configuration consulting and changes to adapt to your company’s growth
• Ongoing 24/7 system maintenance, monitoring, updates to prevent new hacker exploits
• Premium phone, web, email support
  

Local Web Caching

The MISappliance locally caches commonly accessed Websites locally to speed up Web browsing. This feature also saves companies money by reducing total bandwidth usage.

Local DNS

The MISappliance DNS server is used for caching DNS queries to provide faster response time for local machines and save total bandwidth usage. Zone transfers are blocked to disallow hackers from obtaining information about your local network.

DHCP Server

DHCP is used to assign IP addresses, gateways and subnet masks to masqueraded workstations behind the MISappliance. It is not possible (even with spoofing) to obtain a DHCP lease from an external network. This service is not open for public usage.

Access to Daily Reports

Your MISappliance administrator or technical contact has Web access to general reports, which shows Internet traffic, Web traffic, mail traffic and system load on a yearly, monthly and daily breakdown.